We believe in the importance of building lasting relationships based on mutual trust. That is why all our interactions with stakeholders are guided by clear principles of ethics and transparency. These principles are consolidated in documents that define fundamental standards of conduct, applicable to employees, suppliers, service providers, consultants, agents, subcontractors, and other business partners who work with or engage with Argo. These guidelines reflect our values and principles, guiding behaviors aligned with integrity and mutual respect.
Compliance
As part of our commitment to integrity and our constant adaptation to the challenges of the business environment and societal transformations, we maintain a robust and continuously evolving Compliance System.
This system represents, in practice, the embodiment of our core value of Integrity — an essential foundation for living out, every day, the other guiding principles: Safety, Trust, Excellence, and Collaboration.
Our Compliance Policy reinforces our commitment to complying with applicable laws, covering regulations against corruption, fraud, bribery, financial crimes, money laundering, and terrorism financing. It also expresses our absolute rejection of any unlawful practices in our operations.
Structured with specific rules, procedures, and controls, the Compliance System aims to prevent, detect, and correct unethical or illegal conduct. It operates with technical independence under the supervision of the Executive Board, the Audit and Compliance Committee (CAC), and the Board of Directors.
Its activities are integrated with governance, risk management, due diligence, and reporting channels, ensuring strength, ethics, and transparency in Argo’s corporate practices.
Access and explore our Ethics, Integrity, and Compliance documents
Code of Ethics and Conduct
Defines the values, principles, and standards of behavior expected from all employees and executives.
Code of Ethics and Conduct for Third Parties
Establishes integrity requirements for suppliers, service providers, consultants, partners, and other stakeholders who interact with Argo.
Compliance Policy
Establishes the architecture of the Compliance System: principles, scope, roles, and responsibilities. It is the operational foundation that connects the Codes to day-to-day practices.
The documents are periodically reviewed and complemented by specific guidelines (anti-corruption and interaction with public authorities, conflict of interest, gifts/presents, data protection and information security, competitive practices, among others).
Ethics Channel
We maintain an Ethics Channel dedicated to receiving reports from employees, suppliers, and community members, allowing the communication of violations of ethical principles and the standards of conduct established in our Code of Ethics and Conduct, as well as applicable laws, in addition to issues related to sustainability.
The channel is managed by an external specialized company, ensuring absolute confidentiality and proper handling of each report. Whistleblower anonymity is guaranteed, as well as independence and non-retaliation, and it is possible to track the progress of the investigation through a follow-up protocol. Complaint mechanisms are available in Portuguese and operate 24 hours a day.
Contact Channels
Argo’s Ethics Channel can be accessed through the dedicated website, by phone, or via email.